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Website policies

Privacy & Terms

How we handle information shared through this website and the terms that apply when you use its public content.

Last updated28 August 2026
Privacy PolicyTerms of Service
Part 1

Privacy Policy

Kivi AI Solutions provides Vietnam-focused human data operations for AI training, evaluation and localization. This policy explains how we handle personal information connected with this website.

Information we may collect

We may collect information that you choose to provide when you contact us, request a proposal, apply to become an annotator or communicate with our team. This may include your name, email address, company, role, project details, professional background and any files or messages you send.

Our hosting and security providers may also process limited technical information such as IP address, browser type, device information, access time and pages visited.

How we use information

  • Respond to enquiries and evaluate potential projects.
  • Review annotator applications and communicate about opportunities.
  • Operate, protect and improve our website and services.
  • Meet legal, security and record-keeping obligations.

Sharing, retention and security

We do not sell personal information. We may share it with trusted providers that help us host, secure and operate our website or business, subject to appropriate confidentiality and data-protection obligations. We retain information only for as long as reasonably necessary and use safeguards designed to protect it.

Your choices and rights

Depending on applicable law, you may ask to access, correct or delete personal information that we hold about you, or object to certain uses. We may need to verify your identity before completing a request.

Privacy contact

For privacy questions or requests, email sourcingteam@kiviso.com.

Part 2

Terms of Service

By accessing or using this website, you agree to these terms. If you do not agree, please do not use the website.

Website purpose

This website provides general information about Kivi AI Solutions, our capabilities, insights and annotator opportunities. Website content does not itself create a client, employment, contractor or partnership relationship.

Project enquiries and proposals

Information submitted through the website helps us understand a potential project or application. A project starts only after both parties agree to separate written terms covering scope, pricing, delivery, confidentiality, data handling and other relevant requirements.

Acceptable use

You agree not to misuse the website, interfere with its operation, attempt unauthorized access, introduce harmful code or use its content for unlawful or misleading purposes.

Intellectual property

The website design, text, graphics, branding and other original content are owned by or licensed to Kivi AI Solutions unless otherwise stated. You may share links to public pages, but you may not copy, modify, republish or commercially exploit substantial website content without permission.

Availability and liability

We aim to keep website information useful and current, but we do not guarantee that every page will always be complete, accurate, uninterrupted or error-free. To the extent permitted by applicable law, the website is provided “as is” and Kivi AI Solutions will not be liable for indirect or consequential loss arising solely from reliance on this public website.

Applicable law and updates

These terms are governed by applicable laws of Vietnam, subject to any mandatory rights that apply where you are located. We may update this page as our website, services or obligations change.

Client and annotator engagements may have their own signed terms. Where those terms conflict with this public website policy, the signed agreement controls that engagement.
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